General ILL questions contact lawill@rider.edu
Rose Hilgar
ILL Office Specialist
lawill@rider.edu
Sharon Whitfield
Electronic Resources & User Access Librarian
swhitfield@rider.edu
Regular Semester Hours
M-F 8:00 a.m.-4:00 p.m.
a. Primary users can initiate an interlibrary loan (ILL) request by accessing the Electronic Forms section of the Libraries Web page. Staff will verify the bibliographic citation and the completion of the forms and forward the forms to the Interlibrary Loan Office.
b. Requesters will be notified by email when all ILL books and articles with charges arrive. Items are held at the ILL Shelf at the Circulation Desk. Books are checked out via the Voyager circulation system; photocopies are given to requesters upon payment of charges.
c. Problems concerning overdue, lost, or damaged ILL materials are referred to the ILL Clerk and will be handled in the same manner as other circulating materials.